Replace Receptionist with AI Voice Agent: Cost Breakdown & ROI
Replace Receptionist with AI: Cost Breakdown & ROI
Save up to 90% on receptionist costs. See the full cost breakdown, ROI calculator, and real case studies from businesses that made the switch.
The Real Cost of a Human Receptionist
A full-time receptionist costs more than just their salary. Here's the full breakdown:
Annual Costs for a Full-Time Receptionist:
- Base Salary (40 hours/week)$30,000–$45,000
- Benefits (health, dental, retirement)$9,000–$13,500
- Payroll taxes$2,300–$3,500
- Training & onboarding$1,000–$2,000
- Overtime & holiday pay$2,000–$5,000
- Total Annual Cost$44,300–$69,000
And that's just for 40 hours/week. Most businesses need 24/7 coverage, which means hiring multiple receptionists or paying overtime.
AI Voice Agent Cost: The Comparison
Human Receptionist
Annual Cost: $44,300–$69,000
Availability: 40 hours/week
Call Answer Rate: ~60%
Sick Days/Vacation: 15–20 days/year
Overtime Costs: $2,000–$5,000/year
AI Voice Agent
Annual Cost: $1,188–$3,588
Availability: 24/7/365
Call Answer Rate: 100%
Sick Days/Vacation: 0 days
Overtime Costs: $0
Annual Savings: $40,712–$65,412
That's a 90% reduction in receptionist costs
ROI Calculator: How Much Can You Save?
Example: Small Business (500 calls/month)
Additional Benefits (Not Included in Cost Savings)
- Recovered revenue from previously missed calls: $12,600–$15,000/month
- 40% faster response times = higher conversion rates
- 35% better first-call resolution = fewer callbacks
- Full CRM integration = no manual data entry
Real Results: Businesses That Made the Switch
Dental Clinic: $15,000 Revenue Recovery
A dental clinic was paying $50,000/year for a full-time receptionist who missed 40% of calls after hours.
Before (Human)
$50,000/year
60% answer rate
After (AI)
$2,988/year
100% answer rate
"AIEmply answered 100% of our calls overnight—a $15K revenue boost in the first month."
— Dr. L. Nguyen, Dental Clinic
HVAC Company: 74% Revenue Growth
An HVAC company replaced their receptionist during a 650% call surge. They couldn't hire fast enough.
Before (Human)
$45,000/year
Couldn't scale
After (AI)
$3,588/year
74% revenue growth
"We never miss a lead now. It paid for itself instantly."
— F. Rossi, HVAC Service
The Bottom Line: Replace Your Receptionist, Save 90%
Replacing a human receptionist with an AI voice agent saves $40,712–$65,412 per year—a 90% cost reduction. Plus, you get:
- 24/7 availability (vs 40 hours/week)
- 100% call answer rate (vs 60%)
- 40% faster response times
- 35% better first-call resolution
- Full CRM integration
- No sick days, vacation, or overtime
The math is clear: AI voice agents deliver better performance at a fraction of the cost. Make the switch today.
Ready to Save $40,000+ Per Year?
See how much you can save by replacing your receptionist with AIEmply. Book a 15-minute consultation and get a custom ROI calculation.
No credit card required • 1-week setup • Performance guarantee • Pay after agent is live